Know Your Customers In Detail

So, you recognize the name and you think that they’ve been to a few events. Wouldn’t it be great to know exactly how many and when the last time was? Hey, while you’re at it, perhaps an email is appropriate to go out to customers who came to a few events but haven’t been out in a while. Perhaps all they need is a reminder of how much fun they had and how much they learned.

TIGER provides you with phenomenal tools for keeping track of and in constant contact with your customers. Pull up the entire history of a customer with a few clicks. Create a mailing list of all customers meeting criteria you specify (while still respecting their desire about whether to receive mail from you). Give them the ability to perform most of their service tasks themselves through your website.

TIGER helps you take your relationship with your customers to a whole new level -- while simultaneously reducing your own customer service burden. Happier customers. Happier organizers. Hooray for a happy world.